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You can enrol and start at any time!

We are committed to seeing you through your course. To ensure you have the best chance of successfully completing your course, the following entry and study requirements apply.

• Satisfy the qualification Entry Requirements as applicable.
• Have access to a fully functional computer loaded with a web browser, web camera and appropriate software applications to read PDF files and produce documents (using Microsoft Suite); and
• Have reliable internet access; and
• Have a valid email account and a telephone with a valid telephone number for learning and assessment communication, support session; and
• Participating in interactive assessment activities and interviews as required.

Skills needed for study:

• Language and literacy skills at a level that enables you to read, interpret, communicate and apply a range of information and data, to write reports and other business documents for a variety of audiences, and to present and address issues.
• Numeracy skills at a level that enables you to plan and manage time, resources and budgets, to read and understand workplace figures, statistics and measurements, and to solve routine workplace and operational problems.
• Technology skills to conduct online research using a web browser and to use a variety of software applications to send emails with attachments, participate in web based communications, read PDF files, produce documents, analyse information and data.
• Research skills to be able to research information and data from a variety of sources.
• Attention to details to successfully complete all assessment tasks to the required published standard.

• Once your enrolment is approved, we will set up your online learning account and give the login details to access to your course materials 24/7. You will have the completed flexibility to choose when and where you study.
• You will be assigned with a dedicated trainer, who will be your main point of contact and assistance with your ongoing study.
• You will be provided with a Study Plan with a clear goal of when your subjects are to be completed.
• Your trainer will contact you weekly for the first 4 weeks and will contact you monthly after the first 4 weeks to ensure you are on track and comfortable with online learning.
• You will also be supported by our Student Support team who will be supporting you in booking support sessions, coordinating with online learning account technical support and enquiries.

• Study online – not alone and be supported every step of the way!
• Start and study anytime of anywhere – completed flexible mode.
• You will be invited to participate in live or recorded webinar tutorials facilitated by our trainers.
• You will continue to receive regular phone calls and emails to check your progress and offer help. If we see you getting behind, we will increase our efforts to contact you to ensure you are getting the help you need.

Our assessments are thorough but are self-paced and help is only a phone call or email away.
Activities that you are asked to do are practical and based on simulated workplace experiences and needs.

Upon enrolment, you will be provided with detailed assessment task specifications and activities specific to the relevant unit of competency (via the Learning Management System). For example, you may be required to:

• Complete projects and/or portfolios of evidence;
• Answer a series of knowledge-based short answer questions;
• Participate in interviews and/or interactive activities in a simulated business environment.

You will be required to submit your evidence for evaluation to the assessor, who will continue to maintain contact with you during the assessment decision-making process. You will also be provided with opportunities to adjust and resubmit your assessments based on the assessor’s feedback.

You will have a Study Plan and we will help you keep to it so that you end up with the qualification that you deserve as quickly as is feasible.