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leadership

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May
05

Managers

Managers look after a specific department or area within a organisation, for example marketing, accounts or sales. Managers may also organize, plan and lead staffing groups. Individuals in managerial roles tend to wear many hats, like being a planner, organizer, cheerleader, coach, problem solver and decision maker.                 […]

By Kathryn Gall | Blog
DETAIL
Apr
06

Supervisors

A supervisor is a lower-level management position that is based on authority over workers in the workplace. Supervisors mainly look after communicating organizational needs, whilst working towards achieving organizational goals and objectives within a team of individuals. Supervisor Responsibilities Organizing Team Workflow A supervisor oversees a team of individuals to achieve day to day team […]

By Kathryn Gall | Blog
DETAIL
Mar
02

Office All-Rounders

An office all-rounder looks after many different types of tasks to support a business. An office all-rounder has great versatility or wide-ranging skills in the business environment.   Office All-Rounders Responsibilities Administrative support Office all-rounders will have a set of tasks on their calendar to complete during their workday and week. Phone enquiries or email inquiries […]

By Kathryn Gall | Blog
DETAIL
Feb
28

Purchase Officers

Purchasing officers purchase items or services for their employer, in addition, they can also purchase raw materials for production facilities. Good purchasing officers are organised and able to negotiate pricing and transport costs.   Purchase Officers Responsibilities Conducting research This may involve product or market research. Likewise, it can also involve researching potential suppliers and vendors. […]

By Kathryn Gall | Blog
DETAIL
Feb
14

Customer support officers

A customer support officer job involves communicating with stakeholders via telephone, face-to-face or email regarding a particular service or product. Customer support officers generally work in a contact centre or the customer support department of a business. In addition, they are also responsible for answering a wide range of inquiries to stakeholders in relation to […]

By Kathryn Gall | Blog
DETAIL
Feb
13

Frontline Managers

A frontline manager is the first or second manager, who is directly responsible for production of goods and services. Frontline managers jobs are always evolving and dynamic; therefore a frontline manager needs to be able to adapt to business changes regularly. Frontline Manager Responsibilities Interacting With Customers Frontline managers interact with customers regularly and deal […]

By Kathryn Gall | Blog
DETAIL
Jan
28

Become a manager for your new years resolution

Is your new years resolution to become a team leader, supervisor or manager? There are many ways you can get up the ranks and move into a leadership position. However; one of the quickest ways to gain the necessary knowledge is to complete a leadership and management course! Why become a manager? Being a manager […]

By Kathryn Gall | Blog
DETAIL
Nov
25

Administration officers and why they love their jobs

Administration officers help look after duties that help maintain an office setting.   What does a successful administration officer look like Good communication skills Communication is important for the success of any business. In administration you are generally dealing with customers or other stakeholders on a regular basis, therefore it is important to be able […]

By Kathryn Gall | Blog
DETAIL