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RTO No. 41179 | page 4

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Feb
25

Operations Officers

A operations role combines management skills with technical skills, the role focuses on improving day to day operations. Operations roles generally involve having a insight on many different components in a Businesses departments and processes.   Operations Officers Responsibilities Planning for various areas within the business A operations officer may be tasked with planning a…

By Kathryn Gall | Blog
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Feb
14

Customer support officers

A customer support officer job involves communicating with stakeholders via telephone, face-to-face or email regarding a particular service or product. Customer support officers generally work in a contact centre or the customer support department of a business. In addition, they are also responsible for answering a wide range of inquiries to stakeholders in relation to…

By Kathryn Gall | Blog
DETAIL
Feb
13

Frontline Managers

A frontline manager is the first or second manager, who is directly responsible for production of goods and services. Frontline managers jobs are always evolving and dynamic; therefore a frontline manager needs to be able to adapt to business changes regularly. Frontline Manager Responsibilities Interacting With Customers Frontline managers interact with customers regularly and deal…

By Kathryn Gall | Blog
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Feb
05

Corporate Receptionists

A corporate receptionist is the first point of contact for any visitors to the office or anyone contacting the organisation. The position allows individuals to gain a vast  insight on many different areas of a organisation. Working in this role can provide a individual with a large array of skills, knowledge and experience within the…

By Kathryn Gall | Blog
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Jan
28

Become a manager for your new years resolution

Is your new years resolution to become a team leader, supervisor or manager? There are many ways you can get up the ranks and move into a leadership position. However; one of the quickest ways to gain the necessary knowledge is to complete a leadership and management course! Why become a manager? Being a manager…

By Kathryn Gall | Blog
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Jan
24

Why Business courses are popular this year

Business courses cover a lot of different areas in business and are usually quite diverse in what they offer. But this year, business courses popularity is on the rise! Keep reading to find out why…   Business courses can apply to a lot of different industry’s due to the diverse skills A business course covers…

By Kathryn Gall | Blog
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Jan
17

New year new you

It’s a new year, it’s time to update your resume! Moving into the year of 2022 everyone is looking to start making changes in their personal lives and professional lives. Why not look at taking a step towards your dream job by starting a online course with us?   NEW YEAR NEW YOU Are you…

By Kathryn Gall | Blog
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Dec
23

New year course resolutions

Moving into the new year surely you have started to think of your new year’s resolutions! You may be considering some traditional new year resolutions like…. Being more positive Becoming more emotionally and physically healthy Going on a trip or somewhere you have never been before Donating or volunteering If your new years resolution is…

By Kathryn Gall | Blog
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