Customer support officers
A customer support officer job involves communicating with stakeholders via telephone, face-to-face or email regarding a particular service or product. Customer support officers generally work in a contact centre or the customer support department of a business. In addition, they are also responsible for answering a wide range of inquiries to stakeholders in relation to…
Administration officers and why they love their jobs
Administration officers help look after duties that help maintain an office setting. What does a successful administration officer look like Good communication skills Communication is important for the success of any business. In administration you are generally dealing with customers or other stakeholders on a regular basis, therefore it is important to be able…
What is Work Health and Safety?
Work Health and Safety (WHS), involves the management of risks that may affect the health and safety of everyone in a workplace. As a result, most workplaces will have established a health and safety management system. A safe work environment is a legal requirement and can be crucial to the success of a business. In…
Why Become a leader
Stepping into a leadership role and becoming a leader can be one of the most rewarding job positions you will ever do! Here’s why… You will have more of a impact on your organisation A exciting opportunity to build different skills You will get to watch others grow and teach others to grow; and You…
Favourite Educational and learning Channels
We believe education and learning plays a very important role in the world today; because they do open up doors that may have not been open already. You will find that there are some different types of education, the three main types of education are formal, informal, and non-formal however education does go beyond what…