Feb
14
Customer support officers
A customer support officer job involves communicating with stakeholders via telephone, face-to-face or email regarding a particular service or product. Customer support officers generally work in a contact centre or the customer support department of a business. In addition, they are also responsible for answering a wide range of inquiries to stakeholders in relation to…
Feb
13
Frontline Managers
A frontline manager is the first or second manager, who is directly responsible for production of goods and services. Frontline managers jobs are always evolving and dynamic; therefore a frontline manager needs to be able to adapt to business changes regularly. Frontline Manager Responsibilities Interacting With Customers Frontline managers interact with customers regularly and deal…
Jan
28
Become a manager for your new years resolution
Is your new years resolution to become a team leader, supervisor or manager? There are many ways you can get up the ranks and move into a leadership position. However; one of the quickest ways to gain the necessary knowledge is to complete a leadership and management course! Why become a manager? Being a manager…
Jan
17
New year new you
It’s a new year, it’s time to update your resume! Moving into the year of 2022 everyone is looking to start making changes in their personal lives and professional lives. Why not look at taking a step towards your dream job by starting a online course with us? NEW YEAR NEW YOU Are you…
Dec
23
New year course resolutions
Moving into the new year surely you have started to think of your new year’s resolutions! You may be considering some traditional new year resolutions like…. Being more positive Becoming more emotionally and physically healthy Going on a trip or somewhere you have never been before Donating or volunteering If your new years resolution is…
Dec
20
What a jolly time to start a course
Coming into the Christmas and New Year period there is no better time to start a online course! Why… Because now is the time to reflect on your professional goals you wish to achieve coming into the new year! You may be looking to get promoted, join a new industry or upskill in your current…
Nov
25
Administration officers and why they love their jobs
Administration officers help look after duties that help maintain an office setting. What does a successful administration officer look like Good communication skills Communication is important for the success of any business. In administration you are generally dealing with customers or other stakeholders on a regular basis, therefore it is important to be able…
Nov
16
Ways to communicate more effectively in the workplace
Why good communication is important in the workplace Communication is one of the biggest keys in ensuring you and your team are on the same page. Without good communication skills tasks may not be completed correctly or not completed at all. In addition other areas could be impacted such as customer service, team assignments and…
