Managers
Managers look after a specific department or area within a organisation, for example marketing, accounts or sales. Managers may also organize, plan and lead staffing groups. Individuals in managerial roles tend to wear many hats, like being a planner, organizer, cheerleader, coach, problem solver and decision maker. …
Supervisors
A supervisor is a lower-level management position that is based on authority over workers in the workplace. Supervisors mainly look after communicating organizational needs, whilst working towards achieving organizational goals and objectives within a team of individuals. Supervisor Responsibilities Organizing Team Workflow A supervisor oversees a team of individuals to achieve day to day team…
Office All-Rounders
An office all-rounder looks after many different types of tasks to support a business. An office all-rounder has great versatility or wide-ranging skills in the business environment. Office All-Rounders Responsibilities Administrative support Office all-rounders will have a set of tasks on their calendar to complete during their workday and week. Phone enquiries or email inquiries…
Purchase Officers
Purchasing officers purchase items or services for their employer, in addition, they can also purchase raw materials for production facilities. Good purchasing officers are organised and able to negotiate pricing and transport costs. Purchase Officers Responsibilities Conducting research This may involve product or market research. Likewise, it can also involve researching potential suppliers and vendors.…
Customer support officers
A customer support officer job involves communicating with stakeholders via telephone, face-to-face or email regarding a particular service or product. Customer support officers generally work in a contact centre or the customer support department of a business. In addition, they are also responsible for answering a wide range of inquiries to stakeholders in relation to…
Frontline Managers
A frontline manager is the first or second manager, who is directly responsible for production of goods and services. Frontline managers jobs are always evolving and dynamic; therefore a frontline manager needs to be able to adapt to business changes regularly. Frontline Manager Responsibilities Interacting With Customers Frontline managers interact with customers regularly and deal…